Civica’s best-in-class counter-fraud systems combine extensive experience of local authority operations with   the latest database and data matching technology from Microsoft, helping improve prevention and detection.

Based on the company’s data-warehousing technology, proactive case management and document image processing, Civica provides an unmatched applications portfolio. As well as the key area of Housing and Council Tax Benefit fraud, products also address Revenue fraud, member and employee fraud. Effective information management including mobile real-time access to case data helps streamline complex tasks to deliver greater efficiency, increased accuracy, and less time spent on the paper trail.

Built on Windows and SQL Server technology, Authority VF is the only comprehensive Verification/Interventions Framework product currently available, Holding all necessary details, it provides broad facilities for viewing and comparing data and automatic scheduling of Interventions. Importantly, it gives staff on-line access to data for data matching at the time of verification.

Authority Fraud Detection is a pro-active fraud detection and management tool, for use in any investigation unit and for any type of public sector fraud. Uniquely, it allows on-line matching of data held by the various departmental computer systems within each authority. Authority Fraud Detection helps reduce fraud at source and minimise costs, providing the capability and flexibility to meet growing operational, statutory and legislative demands.